FAQ


What are your delivery times?

Please refer to our 'Shipping' page.

 

What is your turnaround time?

Your order will be shipped within five business days from the time your order is placed. With that being said, we do our very best to get your order out to you as soon as possible and more often than not, we are able to ship your order a bit quicker.

 

I need my order quickly! What can I do?

For your convenience, we have two shipping methods. Our first method is more cost effective, but does not have tracking and takes a bit longer. We do offer quicker shipping, if this will help get your package to you in the timeframe required. 

If you require rush production, please send an email to themodernkidco@gmail.com with "Rush Production - Order # ______" in the subject line, or add a note to your order. Please inform us of your situation + required due date, and we will do our best to get your order out as soon as possible.

 

Can I pick up locally?

Yes, we offer free local pickup in southwest Edmonton. We will notify you when your order is ready for pickup, and just simply require that your order be picked up within 24-48hrs.